Biodata

Rohman

Name : Abdul Rohman
Place and date of birth : Tangerang, 10 Mei 1990
Religion : Islam
Address : Ds. Selapajang Jaya No.8 Kec.Neglasari – Tangerang 15127
Phone : 089633380036

Education :
STMIK Raharja Tangerang, Sistem Informasi (2011-2015)
SMK Negeri 1 Tangerang (2005-2008)
SMP Negeri 1 Teluknaga (2002-2005)
SD Negeri Selapajang Jaya 1 (1996-2002)

Skill :

  • Maintenance computers, laptops, printers, and other peripherals.
  • Maintenance/expansion of the local area network (LAN) and Wi-Fi.
  • Fielding Help Desk calls, interfacing with end users for support, logging IT issues in our Help Desk tracking software and continuing to work on open issues until they are resolved and can be closed in the Help Desk software.
  • Monitoring Hosted Exchange email system – managing accounts, adding/deleting email accounts, creating alias accounts, managing storage, assisting with devise limits, and helping with cell phone email account setups.
  • Managing inventory of and ordering IT-related supplies.
  • Creating and maintaining necessary IT documentation for the IT department and IT provided end user instructions.
  • Documenting and maintaining end user PC software and hardware and peripheral inventory.
  • Daily backup operations and day-end processing.

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